Utility Payments

The City's Utility Billing Group provides prompt and accurate service to its approximately 9,000 utility customers and is responsible for collecting:
• Residential Trash Collection Charges
• Water/Sanitary Sewer Charges (pre-1996 incorporated area)
• Storm Water Drainage Charges (part of City's new Storm Water Utility, approved by Council to make sure the City meets un-funded Federal EPA mandates to better manage environmental destruction caused by storm water runoff)

For its utility customers' convenience, the City's convenient payment options now include the following.

Online Payments
Review and pay utility bills online by clicking Trotwood Utility Payments and following the prompts.

Utility Payment Counter
Location: 2nd Floor, Trotwood Government Center, 3035 Olive Road
Hours: Monday-Friday 9:00 a.m.-4:00 p.m.

Extended Hours: Monday-Friday 8:00 a.m.-5:00 p.m. starting five (5) business days before the bill's due date, every quarter.

Drop Box
Located in front of the Trotwood Government Center, 3035 Olive Road

Submit By Mail
Use the Return Envelope provided in the billing statement

For more information please contact Account Clerk Michael Higgins at (937) 854-7210 or mhiggins@trotwood.org, Account Clerk Rita Klosterman at (937) 854-7226 or rklosterman@trotwood.org, or Account Clerk Jackie Gibson at (937) 854-7210 or jgibson@trotwood.org.

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